#Mcafee antivirus free download comcast install#
#Mcafee antivirus free download comcast software#

You may request a refund by contacting Customer Support within 30 days of initial purchase or.Time after purchase from your My Account page. The amount you are charged upon purchase.What next? Do I spend another hour on the phone?

#Mcafee antivirus free download comcast install#

I've tried to install McAfee again but same thing - it hangs up on Gathering Download Information. So why should my account need resetting? Was McAfee talking about some other password besides my Comcast one?Īnyway, instead I just deleted that secondary account and set up another one. I was still able to log in to my Comcast account and get mail, see my settings etc. The guy on the phone said I needed to call Comcast and have them reset my password then call McAfee back and start over. It told me I had entered incorrect password and locked me out. When I put them in it wouldn't accept it. I tried to open it as he told me and it asked for my email user and password.

He confirmed I had things like and a few other things. I talked to someone who led me through checking if I had other security installed - did not. I have to hit the 'cancel' button at the bottom. I have waited at least 15 minutes and it never does anything. Then it goes to a window that says 'Gathering Download Information'

It took a while, about 7-8 minutes then it said 'Scanning for viruses, after the scan the installation will continue.' I created a new email account because it's one download per email address and logged in to it and hit the button that said 'Get McAfee Now' and hit Run. I have no idea what version it is they are offering at the moment, but my computer passed the requisites they had listed. I wanted to install the free security suite that Comcast offers.

#Mcafee antivirus free download comcast software#

No other security software installed - came with free trial of Norton but uninstalled it I found several other threads with my exact problem, but when I posted in them I was told by Ex_Brit that I should start my own thread because the techs were stretched so thin.? It would make more sense to me to consolidate posts about the same problem but hey what do I know?

All I know is that it is what Comcast is offering to their subscribers. I'm not sure if this is the right forum because I do not know what version of McAfee software I'm dealing with.